Questions and Answers

How long does shipping take?

Shipping generally takes between 4 to 7 days. Please note that no shipping takes place on bridge days, public holidays, or weekends.

How does the return process work?

Items must be returned within 14 days. Further details on the return procedure can be found in the cancellation policy.

How much does shipping cost?

Shipping costs €6.50.

From what amount is shipping free?

Shipping is free for orders over €50. 

How do I receive the invoice?

The invoice will be sent to you via email.

What payment methods are available?

Available payment methods include PayPal, Klarna instant bank transfer, and credit card.

Is there a minimum order value?

No, there is no minimum order value.

Who handles the shipping?

Shipping is carried out by our shipping partner DHL.

Which countries do you ship to?

Currently, we only ship within Germany. Upon request, shipping to other countries may be possible via info@eastside-fighting.de.

Who covers the return costs?

Return costs are to be borne by the buyer.